Overview

This page describes what MixWork’s employer of record (EOR) service includes and how an engagement runs. If you are still working out whether an EOR is the right route into Indonesia, start with our complete guide to Employer of Record Indonesia, which covers the legal basis, the 2026 statutory figures, costs across the market and how to choose a provider. Come back here when you want to know exactly what we deliver.

Under the arrangement MixWork is the legal employer of your Indonesian staff. We issue the Bahasa Indonesia employment contract, register each person with BPJS Kesehatan and BPJS Ketenagakerjaan, run monthly payroll in rupiah with PPh 21 withholding and filing, pay THR, and carry the compliance obligations. You choose the people, direct the work and manage performance day to day.

Why clients choose MixWork EOR

• Hands-on, not ticket-based. A named HR manager in Jakarta, monthly check-ins with you and with your employee, and disputes handled in person. Total Care 360 is included, not an upgrade.

• A platform built for Indonesian employment. Our own management dashboard and employee app are designed around PKWTT contracts, BPJS, PPh 21 and THR, so the software fits the law rather than the other way round.

• Everything else under one agreement. Add a dedicated desk in our Kuningan office, a managed laptop or benefits above the statutory floor when you need them, administered by the same team that runs your payroll.

• Indonesia specialists. We employ in one country and know it in depth: city-level minimum wages, severance under PP 35/2021, and what a counter-offer looks like in Jakarta. Offices in Singapore and Jakarta, clients from startups to enterprise.

What the fee includes

Our EOR fee starts from USD 249 per employee per month. It carries:

• Compliant employment. PKWTT permanent contracts with confidentiality, NDA and data-protection terms drafted against Indonesia’s Personal Data Protection Law, BPJS registration within 30 days of hire, monthly payroll, PPh 21 withholding and filing, THR, and the correct city-level minimum wage for every location.

• Total Care 360, at no extra cost. A named HR manager in Indonesia backed by a full HR team, monthly check-in calls with both the employee and you, engagement and dispute resolution, and performance and attendance monitoring.

• Verification before offer. Identity and document verification and professional background checks on every person we place.

• Compliant offboarding. Statutory severance computed under PP 35/2021 and the termination process run correctly, with a legal team available for HR disputes.

• Our own platform. A management dashboard and employee app built for South East Asian employment, included with every engagement.

Priced separately, if you want them

• Talent sourcing from 10% of first-year salary, success-based, if you do not already have a candidate.

• Dedicated workspaces from USD 199 per workspace per month in our own Jakarta office.

• MixWork Managed IT from USD 99 per device per month, with no deposit and no upfront payment.

• Flex Benefits from USD 29 per employee per month, above the statutory BPJS floor.

How an engagement runs

• Step 1: Scoping call. A 15-minute call on the roles, locations and start dates, followed by a written quotation showing the full monthly cost of employment for each hire.

• Step 2: Candidate and offer. You bring the person, or our recruitment team sources and shortlists for you. You make the hiring decision.

• Step 3: Compliant onboarding. Contract, BPJS registration and payroll setup can be completed in as little as 24 hours once the offer is accepted; the start date depends on the candidate’s notice period.

• Step 4: Ongoing management. Monthly payroll and filings, Total Care 360 check-ins, and a named account manager who knows your team.