IT
Enterprise
Standing Up a Compliance-Trained IT Function for a Listed Financial Group
Listed Financial Services Group
The relationship
A publicly listed financial services group undertaking a complete overhaul of its IT function — office infrastructure, endpoint security, and integration with fintech payment rails — engaged MixWork to build a team that could satisfy both operational and compliance requirements from day one.
The opportunity
The company's existing IT capability was fragmented across ad hoc contractors, with no single team accountable for infrastructure, security posture, or coordination with its Singapore-based Security Operations Centre. As a listed entity, it needed a complete, compliance-trained IT team spanning infrastructure, endpoint security, and fintech integration, built to a defined budget and reporting structure on a timeline that could not slip given listed-company governance expectations. The client also wanted its team based somewhere with easy access to Singapore — within a 1.5-hour flight — so its departmental leadership and vendors teams could travel down regularly, not only to train the team but to work alongside them in person.
Our approach
MixWork opened with a detailed scoping exercise across the client's infrastructure requirements (office equipment, MDM, EDR), security and compliance obligations, and existing coordination lines with its Singapore SOC team. From this we developed a full seven-person manpower plan and, working alongside the client's leadership, co-defined role-level KPIs and reporting lines aligned to listed-company governance expectations together with HR audit trail processes built in. Every candidate completed a custom technical assessment — vendor- and AI-agnostic, so it measured real competence rather than tool familiarity — plus a behavioural evaluation to confirm each hire could operate effectively within a regulated, audit-ready environment.
The solution
MixWork recruited compliance-trained cybersecurity professionals and infrastructure specialists with the specific fintech payment-systems integration experience the roles demanded, prioritising candidates whose working style aligned with the client's SOC team and governance culture. All seven hires were engaged under MixWork's EOR model, with ongoing HR administration and compliance management, allowing the company to scale its IT function without establishing additional local employment infrastructure.
The workspace
MixWork based the team in a secure, dedicated workspace within easy reach of Singapore — a short 1.5-hour flight — so the client's departmental leadership could visit regularly to train and work directly alongside the team. The space provides dedicated high-speed internet, business-grade firewalls suited to a regulated financial environment, attendance monitoring, private meeting rooms, and full business-grade amenities, giving visiting client staff a professional base to work from. The team also takes part in MixWork's ongoing learning workshops, AI classes, and team-bonding events.
Ongoing support
MixWork's engagement continued well beyond onboarding. Bi-monthly check-ins, formal performance management, and continuous feedback keep the team performing and aligned with the client's standards, while a considered benefits and perks package supports morale and long-term retention. MixWork also briefed the team on cross-cultural collaboration and communication norms, making the client's remote management more effective and lifting day-to-day productivity. All equipment is provisioned and managed end to end — leased, MDM-secured laptops kept current with the latest approved security and AI software.
Highlights
< 45 days
Time to Hire
S$500K
Estimated annual savings
1429
Total Applicants
By the numbers
3
Trainings in proven processes to drive team collaboration
68
Candidates shortlisted
7
Engineer Roles hired
Book a call with our team
Book a free consultation and we’ll map out a dedicated offshore team for your business.